HOMEMADE CANDLES AND SOAPS MADE WITH LOVE
SHIPPING INFO
Your order will be shipped within 5-7 business days. Please consider that additional time may be needed to ship orders during holiday seasons. You should receive your package within 10-14 business days.
Sweet Treats and Thingz by Toya is currently not offering express shipping.
As the business continues to grow and revenue increases, this option may become available in the future. Please stay tuned for notifications of these changes.
Tracking information will be provided to each customer via your communication mode of choice. For inquiries regarding your tracking information, please contact me at sweettreatsandthingz@gmail.com,
GENERAL INFO
As this is a new business, our customers are of extreme importance to us. With this being said, your experience as well as feedback is encouraged and greatly appreciated.
There are many companies offering candles and soaps. Your interest in our items is not lost on the Sweet Treats family.
We would like to ensure that your experience with our products are amazing. We welcome comments, concerns and feedback.
Please contact us at:
sweettreatsandthingz@gmail.com,
We appreciate your business and look forward to serving you.
Always keep faith and optimism. Peace and blessings.
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
-CASH APP
- Offline Payments
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How long will it take to receive my order?Your orders will be shipped within 5-7 business days. Please consider that additional time may be needed to ship orders during holiday seasons. You should receive your package within 10-14 business days.
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Can my orders be delivered if I am local?Local deliveries can be arranged within a 5-10 mile radius of my home business. Please email us, if you are in the Greater Philadelphia area for more details. Please contact: sweetreatsandthingz@gmail.com
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Can I burn the candles?Please be aware that Sweet Treats and Thingz candles are novelty items. For novelty use only. Not intended to be burned. This item was created for decorative purposes. Results of burning the candle may vary.
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What is the return policy?Sweet Treats and Thingz by Toya does not currently accept returns. We truly understand that our customers expect 100% satisfaction. We will do our best to ensure that our products received from our company are satisfactory and exceed your expectations. If your item is lost or damaged during transit, please contact us at sweettreatsandthingz@gmail.com for more information.